Privacy Policy

Last Updated: May 2026.

This Privacy Policy applies to Better Bills Australia and explains how we collect, use, store, and protect your personal information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Address or postcode
Utility or service preferences
Information submitted through comparison forms
Device information and browser data
Website usage and analytics information

We may also collect information through cookies, tracking technologies, Google Analytics, Meta Pixel, and similar tools.

2. How We Use Your Information

We may use your information to:

Provide comparison and referral services
Connect you with third-party providers or comparison platforms
Improve website functionality and user experience
Respond to enquiries and support requests
Send service-related communications
Monitor website performance and conversions
Conduct marketing and advertising activities

3. Third-Party Services

Better Bills Australia may share information with trusted third-party providers, including comparison platforms such as Econnex and related service providers.

We are not responsible for the privacy practices or content of third-party websites or services.

Users should review the privacy policies of any third-party platforms they interact with.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse visitor behaviour
Measure advertising performance
Personalise user experience
Support remarketing and advertising campaigns

Users may disable cookies through their browser settings.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet transmission or electronic storage method is completely secure.

6. Access and Correction

You may request access to personal information we hold about you or request corrections if information is inaccurate.

To make a request, contact us using the details below.

7. Marketing Communications

We may send promotional or service-related communications where permitted by law.

You may opt out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

Better Bills Australia

ABN 69686178281

Email: info@betterbillsaustralia.au

Terms of Use

1. Acceptance of Terms

By accessing or using the Better Bills Australia website, you agree to comply with these Terms of Use.

If you do not agree with these terms, you should not use this website.

2. Website Purpose

Better Bills Australia provides general information, referral services, and access to third-party utility comparison platforms.

We are not an energy retailer, internet provider, or financial adviser.

3. No Guarantee of Savings

We do not guarantee specific savings, pricing, provider availability, or outcomes.

Comparison results and offers may vary depending on location, eligibility, provider terms, and market conditions.

4. Third-Party Services

Our website may direct users to third-party platforms, providers, or referral partners.

We are not responsible for:

Third-party content
Service availability
Pricing accuracy
Provider conduct
Website functionality of external services

Users engage with third-party services at their own discretion.

5. Intellectual Property

All website content, branding, graphics, text, and design elements are owned by Better Bills Australia unless otherwise stated.

Users may not copy, reproduce, distribute, or modify website content without permission.

6. Limitation of Liability

To the maximum extent permitted by law, Better Bills Australia is not liable for:

indirect loss
financial loss
service interruptions
inaccuracies
third-party actions
decisions made based on website content

Use of this website is at your own risk.

7. Website Availability

We do not guarantee uninterrupted access to the website.

Website features and services may change without notice.

8. Changes to Terms

We may modify these Terms of Use at any time.

Continued use of the website indicates acceptance of updated terms.

9. Governing Law

These Terms are governed by the laws of Australia.

Affiliate Disclaimer

Better Bills Australia may receive commissions or referral fees from third-party providers or comparison platforms when users interact with services, submit enquiries, or complete eligible transactions.

This does not increase the cost to users.

Information provided on this website is general in nature and should not be considered professional financial or energy advice.

Users should independently review provider terms, pricing, and suitability before making decisions.

Better Bills Australia is an independent referral and comparison service. We may receive commissions from referral partners and third-party providers.